Called Cartrack with an emergency and the lady that was assisting, Thato that is supervised by Constance, sounded disinterested in offering assistance

Called Cartrack with an emergency and the lady that was assisting, Thato that is supervised by Constance, sounded disinterested in offering assistance. The time was 23:30 and I was stranded with the family, the firm can do better in ensuring that staff members care, or at least seem like they do, about clients needs. That is the promise that brings us to CarTrack, that when things are not going well one can call for assistance. Concerned if the service received is a representation of what CarTrack stands for.