UM
Ursula M
1 reviews | Active since Nov 2013
29 Apr 2024, 11:18
********* Business service company
3 weeks ago I made contact with Car track regarding the bad service received around my faulty unit, a week ago I wrote a complaint on Hello Peter about car track regarding the bad service I have been getting from car track, till date my issue has not been resolved. I have been transferred from one person to another, not to mention the times my call gets dropped by the team, I have requested to speak to a manager in the maintenance department, and was advised by Bhekisisa that his Manager Neil says his busy.. Not 1 employee at Car track is interested in resolving my query even when I have requested to cancel my contract with them, they are not interested in loosing a customer.
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Replies (1)Cartrack's replyOfficial
29 Apr 2024, 16:57Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply29 Apr 2024, 16:57
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
