********* Business Practice

I had a Cartrack Tracking Device installed on one off my Bikes in 2022 . I chose the option to buy the device for around R1900 outright and pay a reduced subscription fee. Today 14/08/2024 I called them to cancel the subscription as the vehicle has been sold .I asked the consultant if I wanted the device to be removed and refitted at a later date and was told that it can be done for R870,however I will still be paying for the subscribtion until I get the new vehicle. The subscribtion fees will continue to be billed even if I have no vehicle.This seems unfair as I bought the unit outright , Cartrack will remove my unit ,keep it with them ,Continue to bill me ,refit my unit (even if its after months) and I will still be paying them. I decided to just leave the unit in the vehicle and cancel the subscription . My working device of R1900 will have to be thrown away and when I buy a new vehicle I will have to buy a new device . Bad Business Ethics Cartrack