Business

I have taken a cartrack in 2018 due to kia picanto said it can't go out without having the tracker,in 2019 l handed the car to nedbank bcos l have lost my job at Unisa,l call cartrack and explain that l have handed the car to nedbank,they refuse to cancel the contract saying i have signed a 1 year contract,now they are demanding R2000 cancelation fee that was not included in the contract,my concern is l explain that l am no longer working and l have sold the car, monthly they were generating money into my account and making money out of nothing, calling me now and then as if l am in a fly risk of running away of not paying the normal premium which l was not affording to pay due to the lost of a source of in come,from 2019 until today cartrack have been sending me messages of them blacklisting even thou that l am working now,my concern is l am paying for something which is no longer with me,bcos l explain to them that l have handed the car with nedbank,there is no customer service at cartrack,the only thing they know is to issues you with accumulated monthly payments which l have to pay for the car that l don't even have from 2019 until 2021 ,cartrack they have violated my right as a consumer by debiting money and asking me to pay for something that is no longer in my control,so l am fed up with them, kindly assist