GM
George M

1 reviews | Active since Aug 2015

12 Jan 2020, 23:01

Bullying tactics

My three year contract expired in August 2019. I continued to pay what was my monthly premium till October, waiting for them to contact me to discuss the situation. When no contact was made, I stopped paying the premiums.

I have since been receiving messages to effect that I owe them and should make arrangements to pay them. I wrote them an email alerting them that my contract has expired. When a consultant called, I informed her i was driving and set up an appointment, which she didn’t honor.

I just received am sms which stated I risked a negative listing with credit rating agencies, as well as harassment by their debt collectors. Your sms’s are a harassment on their own.

0
Replies (1)
Cartrack
Cartrack's reply13 Jan 2020, 10:24
Official
 Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team