GM
George M
1 reviews | Active since Aug 2015
12 Jan 2020, 23:01
Bullying tactics
My three year contract expired in August 2019. I continued to pay what was my monthly premium till October, waiting for them to contact me to discuss the situation. When no contact was made, I stopped paying the premiums.
I have since been receiving messages to effect that I owe them and should make arrangements to pay them. I wrote them an email alerting them that my contract has expired. When a consultant called, I informed her i was driving and set up an appointment, which she didn’t honor.
I just received am sms which stated I risked a negative listing with credit rating agencies, as well as harassment by their debt collectors. Your sms’s are a harassment on their own.
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Replies (1)Cartrack's replyOfficial
13 Jan 2020, 10:24 Good day,
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply13 Jan 2020, 10:24
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
The Cartrack Team
