Broken Promises - Cartrack

Very disappointed with the unreliable and poor communication received from Cartrack. They sent me SMS to confirm the scheduled fitment of the device on 24 Dec 24. I called Cartrack later that morning to confirm. Spoke to Zinhle. She promised that the fitment will get done by end of that day. Up till now there has been no follow up or Apologies for the inconvenience caused by the arrangements I made to have the vehicle on standby for fitment.