Broke my vehicle installing and no one comes back to fix

I am still amazed with the level of customer care and service I have received ever since I have gotten into a contract with Car Track. Their technicians have still not been able to get one of my vehicles to start THEY DAMAGE THE VEHICLE WITH THEIR INSTALLATIONS AND VEHICLE IS UNABLE TO START. I have made numerous calls, no feedback no one gets back no one goes out and repair the vehicle that they have broken.

I have another issue where the other vehicle also now have battery drain on the vehicle and vehicle battery drains clearly inexperienced technicians. They have been of no help and no one can come back to fix my vehicle .I also have not received the R16,000.00 on the rental while the vehicle is broken which I had to fork out of my own pocket for a replacement rental from the 28th till 05 February 2025. I only received a mesagge that they can only attend to the vehicle on the 22 February 2025 which they broke on the 28th February 2025.I have asked if I should extend the rental there is no supervisor or manager that can call and update and apologises and fix their problems.Wisana Mongana and Johanathan from Cartrack does nothing to resolve the issue. Also as you will notice they will sent automated messages here below and same messages to all the complaints but does nothing. please google the reviews before taking out tracking with them. I have not been attended to ever since they broke one of my vehicles as its unable to start due to them cuting in wires and their technicians cant seem to find the problem. Secondly I am having a battery drainage on another vehicle now. Please do not take out contacts with them. They have poor ethics