DF
David F

1 reviews | Active since May 2023

31 Aug 2024, 09:45

Blatant harassment

Great service.. until you lose your job and can't pay. After missing 2 payments I am harrassed daily by their accounts department. I can understand a call once or twice a month.. but 2 - 3 times a day is really ridiculous. I'm getting really tired of explaining my financial situation with these people everyday. I'm a human being.. I deserve to be treated with some dignity. As soon as I can I will pay the cancellation fee, I don't want to be a customer to a company that harasses their customers daily for 500 rand. I will not recommend their services to anyone.

0
Replies (1)
Cartrack
Cartrack's reply03 Sept 2024, 14:14
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team