Billing Query

I was offered 75% settlement discount which l paid on the 15th of January 2026.On the 30th of January,Cartrack debited R850 from my account for the same balance on which l was offered a discount and settled.As if that was enough,Car track went on to debit R59 from my account over and above the R99 that l am supposed to pay for my current subscription.I have been calling and all lm being told is that it will be resolved but nothing has been actioned.