1 reviews | Active since Jun 2017

22 Jun 2017, 16:30

Billing For Non working Device

<p>I got my car almost 2 years ago (2015)and installd Cartrack as it was my only option at the Avis car sales in Ballito. in Feb of 2017 i got worried and emaild CARTRACK to find out if my device was working. As i havent had any call or sms from them in monthes. today 22/06/2017 i emaild again and stated that i was unhappy with what was going on some bloke calls me and tells me that they have phoned me many times i am never available. they tested my tracking system and its not working. i need to book it in and pay almost R600.00 to have my system fixed. but by the way do i still own the car with the system in. </p> <p> </p> <p>now what the hell am i paying for every month if my tracking system is not working. i will not pay for it to be fixed as no one have calld me since i got the car. and i am still waiting for this mans supervisor to call me and explain what he can do.</p>

0
Replies (2)
Cartrack
Cartrack's reply22 Jun 2017, 16:36
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

Best regards,

's update23 Jun 2017, 08:33
Reviewer Update

I am Awating your Call.