********* Billing / Cancelled Contacts / Poor Management

CarTrack does not deserve even 1 star. An email was sent to the CEO and others that on 05/03/2021 the account was to be cancelled. Nothing was actioned by CarTrack and they continued to bill me until a charge failed. They sent me a snotty email to say that I have not paid. I forwarded them the email that I had given noticed and again they said the cancellation had been actioned. A month later another letter them stating my account was overdue. I had removed authority for this company to take any monies from my account as they had proven to be unreliable and today they proven me right. With written proof they still tried to debit my account. The management of this company clearly have no idea what is happening. The lack of responsibility and the direct words of Harry Louw the CEO "we don't force customers to stay with us" but yet does not action a cancellation and then continues to charge a customers account even when they say that the account is cancelled. Legal action should be taken against business like this. It is revolting that they can be allowed to operate.