MS
Mpho S

1 reviews | Active since Nov 2021

07 Oct 2025, 15:03

Billed for a sold car and the one I use

I bought a new car, called car track that I'll be getting a new vehicle and would like like my tracker to be installed into the new vehicle . I don't know how it happened that the tracker was already installed when the dealership brought the new car, now I'm billed for 2 cars, I pay a device that I already sold and I had informed them prior selling the car.... I don't if it's a "thing" with tracking companies because I experience the similar thing, where I had to pay for a device that was installed in a car I sold in 2019, I paid till 2024 and that company was tracker....so I'm not sure if they work together or not

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Replies (1)
Cartrack
Cartrack's reply07 Oct 2025, 15:15
Official
Good evening,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team