JM
Jeanne M

1 reviews | Active since Jul 2019

31 Oct 2024, 16:41

BEYOND PATHETIC!!

Most pathetic company I have ever dealt with. Their Sales Department is still calling me, on a regular basis to sell me their system, which I, by-the-way, ALREADY had installed in both my cars, unfortunately. Clearly they don't know who their clients even are!! Every time I told them to remove my name and cancel my subscription, but NO COMPLIANCE!! They would have never been able to locate my car in any case since they had my registration number wrong. I sold my one car in September due to emigrating and called as well as emailed them to inform them that the vehicle has been sold. My mother has also been formally added as emergency contact, but all of a sudden they have no knowledge of this, while in the past, she was contacted if ever they could not reach me!! I requested that the tracker be de-installed and re-installed into her vehicle. NOBODY EVEN RECOGNISED MY REQUEST!! I stopped their debiting my account AND OH, NOW, NOW the can call every ****** number and email adress they have!! CARTRACK IS BEYOND PATHETIC!!

0
Replies (4)
Cartrack
Cartrack's reply31 Oct 2024, 16:54
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
JM
Jeanne M's update31 Oct 2024, 16:58
Reviewer Update
I DOUBT THAT!!!!
YOUR SERVICE IS ABSOLUTELY PATHETIC!!
JM
Jeanne M's update02 Nov 2024, 05:45
Reviewer Update
If you dare debit my account even once more (debit orders on 31 October for R963.60 and AGAIN on 1 November for R481.80), I will lay a complaint under the Consumer Protection Act for ***** and take you to court!!You are ****ing *****ing from your clients, committing *****!!*** are you doing???
JM
Jeanne M's update05 Nov 2024, 11:45
Reviewer Update
Once again you've debited my account last night with another R481.80!! This after you debite my account on 31 October for R963.60 and AGAIN on 1 November for R481.80!!!
I am now opening a case of ***** against you and laying complaint against you under the Consumer Protection Act!!****ING *******!!!!!