NS
Nokubonga S

1 reviews | Active since Jan 2020

28 Jul 2025, 10:01

Beyond disappointed in Cartrack.

Zwivhuya.

Said on the 24th they only have a record of me Not wanting to be transferred to client service. She is not having a note of me talking to the supervisor or leader. Pull that call.

Second I am still waiting for the manager that will call me and cancel this cover backdated. Because I am tired of being a broken record.

I told your agent I don't want to continue with cartrack after 3 years already I sold one of the cars and you didn't want to cancel the cover instead were happy to take those installments from me.

I am not going to pay that amount you're saying I'm owing because I told your agent.

Check history and listen to all the calls recorded if you need to. And tell me why your still busy billing me for something I canceled. You just like blacklisting people unfairly.

Policy SITH06821

0
Replies (1)
Cartrack
Cartrack's reply28 Jul 2025, 10:08
Official
Good day Nokubonga,
 
Thank you for contacting Car track and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.

Kind regards
The Cartrack Team.