BEWARE OF CARTRACK'S DISHONESTY. READ BEFORE THINKING OF JOINING THEM

Cartrack is one of the worse companies to do business with.First of all they cannot find your car if you have a tracking device With them.Second of all they will never pay the you for your recovery warranty if you think of paying them for that extra cover.On the 4th Of August my vehicle was ******...cartrack could never find it. They make you run around to get many documents and fill in many forms and ask for impossible. They make you wait 90 days to give you a untruthful deny of your claim. *They claimed I never called them every quarter which I did because I set a reminder on my phone and called them every 3 months from the day they installed their device.(They Claimed That I Didnt) *They said I needed to get a official circulation document. I went to the police station and they said that the document is at the pound.When I went to the pound,a official investigator told me that the document is a confidential document and is not given to anyone.He said that I cannot even take a picture of it as his name and badge number is on it.He could only assist with giving me the circulation number.I called Kemiso Molefe from Cartrack to explain with was said at the pound with regards to the circulation document.She said that I should go back to the police station and get a affidavit saying what was said at the pound and I had to put the circulation circulation number in that affidavit.She said that will be accepted(Now 3 months later they said my claim was denied due to not giving the official circulation document) *They said I never sent them my insurance claim where I received payment from my insurer.I sent through all the documents and filled in everything they asked. I have the proof on email.I even asked Kemiso Molefe over email "Can you confirm I have sent through all the documents needed to process the claim" and she responded that I have.(Now they claim that I never sent them that document) I emailed Kemiso on the 17th of November and to date she has not responded.

*Lastly...my car was ****** on the 4th of August. At the end Of July I called them to ask them not to debit my account as I will do a direct transfer instead.They gave me their banking details and a reference number to use when doing payment. I paid them directly yet they still debited my bank account.When my car was ****** on the 4th of August I called the account department and told them I paid twice for July.I said when I buy new car that my first month can be free as they debited me twice for July and August there was no car to be tracked by them.Now when I ask for my refund they saying that the money was used for August payment....yet there was no car with their tracking unit in.They refuse to pay me back for the double payment I made in July even though their service was canceled on the 4th of August. I do not advise anyone to use Cartrack...they are very dishonest.They don't want to pay but they want to take as much as they can.