Be aware when you cancel with these ****mers-Stay away please

CAR TRACK CUSTOMERS BE AWARE OF THESE ****MERS.

I owned a tracking device that I installed in April 2021,however I decided to cancel my subscription with car track on 12 April 2023 at 10:55am,where I was told that I need to give 20 days notice and because it will overlap over my debit date I will be liable for the full premium even though the 20 days will be on the 10 May 2023,meaning I will be paying a full month installment for only 10 days worth of service that I eventually agreed and understood although I disputed this as it was unfair,as I also requested why it's not calculated then as pro-rata.

The 10 May 2023 came and eventually I received an email informing me that my services is eventually cancel by cartrack.

Now I'm being harassed by cartrack account department for another premium saying it's the cancelation fee.

I have requested them to go back to the recording where this was not mentioned to me or provide me with any documentation where I have acknowledge this and they are failing to do such.

I have given cartrack the date and time of my cancelation where in requesting them to please provide me with the recording where the TnC was mentioned as this ******** premium that they are requesting was not mentioned at all and they are unable to do so.

I'm requesting this matter to be resolved with immediate effect and stop harassing me cos I do now owe carrack anything, how can I be billed for 10 days a whole monthly premium and still you looking for a cancelation fee? Should this harassment continue I will go to the ombudsman to expose your ********* service that you are delivering to the people.

I'm also requesteding that your staff be send for training as they do not know how to speak to people instead they conduct themself in a hostile manner.

Also I'm being threatened I will be blacklisted if you I don't pay this cancelation fee and I hope cartrack listen to there recording so you can see how your staff is verbally abusing us as customers.