****** battery and non productive response to issues raised

I’ve got a very terrible experience with Cartrack, first my car battery got stollen without their knowledge but I’m paying every month for them to watch my car, second I referred 2 people which grants me 4 months free but they keep charging me , I keep raising the issue but no assistance, every consultant I deal with assures me that my issue is sorted next thing I continuously get emails and call reminding me to pay , their WhatsApp agents are worse then AI . At this point I’m fed up with this company , what annoys me the most is that this are quick to call when it for their benefits like reminding me to pay , no apologies for the inconvenience they’ve cost just them wanting what they want and that that!!!!!!