Bad treatment from cartrack

Hello Peter

Please help me , I traded in my car in April and called car track to inform them, a consultant suggested that instead of cancelling I can transfer the tracker to the new vehicle that never happened till today and its a risk to my asset. As they kept on debiting my account last months I decided to reverse back the money and all they could call me for is that my account is on arrears . Please help me sort out this issue.