lM
lucky M

1 reviews | Active since Jan 2016

11 Apr 2025, 23:06

Bad tracking company

[02/10, 20:27] Killah: 826 payment made using the link [02/10, 20:27] Car Tracker 👣: Thanks for your message! We will get back to you during business hours: Monday Friday, 7:00am to 5:00pm & Saturdays, 7:00am to 12:00am (Midday).For emergency request, please call +***0. [02/10, 20:35] Killah: How much is my monthly installment is it 280 plus 280 = 560 now that am up todate ? [02/11, 02:59] Car Tracker 👣: Goof day,

Kindly note that your monthly subscription is R 826.00 [02/11, 07:40] Killah: i took the one for R288 for honda and 140 for chev and you guys installed cameras in both cars which is supposed to be about 600 please go back tour recording and sort it this is false adverting or a **** [02/11, 07:43] Killah: can somebody call me [02/11, 07:47] Killah: ? [02/11, 08:47] Car Tracker 👣: Good day Please confirm your ID Number to access your account [02/11, 08:48] Killah: *** [02/11, 09:00] Car Tracker 👣: Good day, please note account is outstanding with R826 can we debit today? [02/11, 09:08] Killah: i paid [02/11, 09:08] Killah: using the link you gave me [02/11, 09:09] Killah: so what is my monthly payment going forward [02/11, 09:20] Car Tracker 👣: Good day, please note your monthly debit is R826 [02/11, 09:21] Killah: 288 x2 how did it gets to 826 ? [02/11, 09:26] Car Tracker 👣: Good day, will send your invoice [02/11, 09:33] Killah: 288 plus 288 is =576 [02/11, 09:33] Killah: i only have two vehicle [02/11, 09:37] Killah: and two contracts not 3 [02/11, 09:44] Car Tracker 👣: Good day, invoice has been sent via email please check [02/11, 09:54] Killah: brake it down according to the agreement am supposed to have a unit with a camera on the Honda which is 289 and chevy without a camera for 149 but they also installed a camera on the chevy without my approval i aske the technicians after installation after installation they told me its what the received from the office ok i let it slide thinking total will be R576 now your statement its showing 3 contracts not 2 which i signed up for [02/11, 10:30] Car Tracker 👣: Good day, noted you will be transferred to the client services department [02/12, 11:30] Killah: hi [02/12, 13:24] Killah: Why am I getting this [02/12, 13:24] Killah: Cartrack Client, this is a reminder of your arrangement of R826,00 payable today. Follow the link previously sent for options to pay or call us at *** or Whatsapp at *** [02/12, 13:25] Killah: You guys owe me not me owing you please this ouam getting frustrated [02/12, 13:55] Killah: Your support is useless am still waiting for a call after I had escalated the matter [02/12, 14:29] Car Tracker 👣: Kindly note that your request is allocated to the accounts department for further assistance. [02/12, 14:31] Killah: if its with the accounts department why am i getting sms to pay when i already paid you just need to credit or refund [02/12, 16:46] Car Tracker 👣: Good day, how may we assist [02/12, 16:56] Killah: Can someone call me to resolve this [02/12, 17:14] Car Tracker 👣: Good day,Kindly advise on what the query is about so we are able to assist [02/12, 19:21] Killah: please go through the chats [02/12, 19:24] Car Tracker 👣: Thanks for your message! We will get back to you during business hours: Monday Friday, 7:00am to 5:00pm & Saturdays, 7:00am to 1:00pm, For emergency request, please call + ***0. [02/12, 22:45] Car Tracker 👣: Good day, Kindly note we will transfer you to the relevant department for further assistance. [02/14, 12:15] Killah: Pleaae come back to me as you promised [02/14, 12:33] Car Tracker 👣: Good day,Please send us the proof of payment for funds to be allocated. [02/14, 12:46] Killah: I paid using the link which should allocate immediately [02/14, 12:48] Car Tracker 👣: Good day, Please note a detailed statement has been sent on Email with all the outstanding invoices on the account for your ease of reference [04/03, 23:00] Car Tracker 👣: Dear valued Cartrack client,

Lucky Manotha, your payment arrangement of R1263 was not received as per the payment arrangement date of 28.

Reply YES for the amount to be debited today or alternatively make an immediate payment using the PAY NOW link below.

Failure to settle the arrears immediately, will result in the following services remaining suspended: 1. access to the Cartrack App 2. vehicle positioning through our control room 3. notifications regarding your vehicle

As a friendly reminder of the Terms and conditions that you agreed to:

Should your vehicle be ****** or hijacked, you may be charged a fee of up to R25 000 for us to send out a recovery team.

See you on the road, The Cartrack Team [04/04, 20:53] Car Tracker 👣: Dear Lucky Manotha

We've made it really easy for you to catch up on your Cartrack arrears of R1263.

Payment can be made using the PAY NOW link below.

Get your Cartrack account up to date so that you can enjoy 24/7 peace of mind and top-notch vehicle protection and recovery services.

Need further assistance? Chat to us here on WhatsApp, email us at *** or call us on ***.

See you on the road, The Cartrack Team [04/06, 15:49] Car Tracker 👣: Dear Lucky Manotha

We've made it really easy for you to catch up on your Cartrack arrears of R1263.

Payment can be made using the PAY NOW link below.

Get your Cartrack account up to date so that you can enjoy 24/7 peace of mind and top-notch vehicle protection and recovery services.

Need further assistance? Chat to us here on WhatsApp, email us at *** or call us on ***.

See you on the road, The Cartrack Team [04/09, 10:56] Car Tracker 👣: Dear Lucky Manotha Your recent debit order of R1263 was not received as per the payment arrangement date of 28/03/2025.

To ensure that your vehicle remains secure with Cartrack, please contact us here on WhatsApp to set up a new debit order arrangement for this amount. Alternatively, Reply YES for the amount to be debited today or make an immediate payment using the PAY NOW link below.

Need further assistance? Chat to us here on WhatsApp, email us at *** or call us on ***.

See you on the road, The Cartrack Team [04/10, 15:58] Car Tracker 👣: Dear Lucky Manotha

Your recent debit order of R1263 was returned unpaid.

To ensure that your vehicle remains secure with Cartrack, please contact us here on WhatsApp to set up a new debit order arrangement for this amount. Alternatively, pay your outstanding balance now using the PAY NOW link below.

Need further assistance? Chat to us here on WhatsApp, email us at *** or call us on ***.

See you on the road, The Cartrack Team [04/11, 12:49] Killah: You are still unable to resolve my issue so I can start paying? [04/11, 15:24] Killah: Am posting all this communication to hello peter [04/11, 15:59] Car Tracker 👣: Good day, Kindly advise on what the query is about so we are able to assist [04/11, 17:20] Killah: First you are over charging me or double charging then you wanna blame me for mistake [04/11, 17:21] Car Tracker 👣: Thanks for your message! We will get back to you during business hours: Monday Friday, 7:00am to 5:00pm & Saturdays, 7:00am to 1:00pm, For emergency request, please call + ***0. [04/11, 21:19] Car Tracker 👣: Good day, Please note a detailed statement has been sent on Email with all the outstanding invoices on the account for your ease of reference [04/11, 21:56] Killah: You installed what I didn't ask for please take out my recorded contract let's take it to court if we have too [04/11, 21:57] Car Tracker 👣: Thanks for your message! We will get back to you during business hours: Monday Friday, 7:00am to 5:00pm & Saturdays, 7:00am to 1:00pm, For emergency request, please call + ***0. [04/11, 22:23] Car Tracker 👣: Good day, Please note that you are still liable for payments that have accumulated on the account as the contract is still active and in your name. please call us on *** to discuss options on the account.

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Replies (1)
Cartrack
Cartrack's reply11 Apr 2025, 23:55
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team