Hellopeter
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sM
senzekile M

1 reviews | Active since Dec 2014

05 Apr 2019, 07:59

Bad service, wrong number plate, putiing us at risk

Bad experience, tracker was installed in front of people and then wrong car number plate was written and still not fixed. App was never installed. They keep on making promises to update. Absolutely bad service.

0
Replies (6)
Cartrack
Cartrack's reply05 Apr 2019, 08:06
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team 
sM
senzekile M's update05 Apr 2019, 10:41
Reviewer Update
Still waiting for the call yet you said shortly.
sM
senzekile M's update09 Apr 2019, 12:08
Reviewer Update
Received assistance and an experienced technician was brought, tracker was well installed, communication was well conducted. Matter has been resolved however still struggling with the App. Thank you.
Cartrack
Cartrack's reply09 Apr 2019, 12:17
Official
 Good afternoon,

 Thank you for taking the time to give us feedback on your experience. We sincerely appreciate it and will inform the team.

Kind regards,
The Cartrack Team 
sM
senzekile M's update25 Nov 2020, 22:15
Reviewer Update
The very same device now they say it's not working its been three months now waiting for the device to be installed, technicians are not honoring their appointments and my being told there's no complaints department. On the 3rd you will be deducting money for a device that's not working this is unacceptable.
sM
senzekile M's update26 Nov 2020, 21:17
Reviewer Update
Why do you keep deleting my new review?