Bad service with Cartrack

<p>I got involved in a car accident end of October 2016. Consequently, my vehicle was unfortunately written off. I contacted CarTrack to arrange to cancel that contract as my car was written off. They informed me that it would cost me R1500 to cancel the contract or around R860 to remove the tracker from that vehicle to the new one that I would purchase. I opted for the cheaper option which was to remove the tracker from my old vehicle. They said they logged that on their system and someone would get back to me to make all necessary arrangements. A week elapsed and no one had gotten back to me. I then called again and they apologised for not getting back to me. They said if I then start a new contract for my new vehicle it would cost me neither the R1500 or R860 of which I was delighted. The consultant I spoke to then said that someone would contact me to arrange to fit the new tracker in my vehicle. Low and behold, no one contacted me thereafter. End of November and December Cartrack took their debit orders for a service they were not providing. I purchased my vehicle end of November and when getting in touch with them nothing happened still to arrange fitting of a tracking device. I am really not impressed with their service at all, I will not recommend CarTrack to anyone and would like to with immediate effect cancel the contract I have with them their service is terrible!!!!</p>