KB
Kwenza B

1 reviews | Active since Feb 2020

25 Feb 2020, 08:55

Bad service & partnership from miway and cartrack

bad service from cartrack, fitted a fleet management tracker on my a month ago, its still not working, then they fittded live cameras of which they still not working, if you phone a department they keep putting you through till the call gets stuck, they always say they will call you back but never do yet im expected to pay my monthly premium which I have decided I will reverse when it goes off, the worse part is that you are forced by Miway insurance to use them so they are arrogant because they know you are forced to use them, do not use them or Miway

0
Replies (2)
Cartrack
Cartrack's reply25 Feb 2020, 11:31
Official
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
KB
Kwenza B's update25 Feb 2020, 11:52
Reviewer Update
when, i have already cancelled my insurance with Miway as I am not covered for theft since your tracker is not working and they force me to use cartrack