CP
Cecilia P

1 reviews | Active since Jul 2017

19 Apr 2022, 05:26

Bad service on cartrack account

Since November 2021 I struggle with cartrack to get a contract from them which they said I have signed and never received one they deducted 3 different amounts from my bank account R129/R310/R169 all on one car then they keep harassing me to pay my accounts as this is a new car that I have bought I don’t know who put all 3 of this cartrack things in as it was not me , cartrack send me a contract from a male person with the voice conversation he made payment arrangements for the R310 as I blocked his deduction from my bank account I have received mail which he wrote to cartrack as they want to blaclisted him from not paying his account. On my previous complaint I have posted cartrack said they will resolve my problem (still nothing is resolved) No contact/money go off my account / what type of people did you employed? I believe you wouldn’t know which 3 accounts to chase if my car get ******.

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Replies (1)
Cartrack
Cartrack's reply19 Apr 2022, 10:38
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team