GS
George S

1 reviews | Active since Jul 2025

29 Jul 2025, 15:10

Bad service of cartrack

Im so disappointed in Cartrack.they blacklisted me after I canceled my contract with them at the end of thier 36 months term.now they requesting me to pay them R1800 to remove me.the problem started when I took out a tracking device with them.the device wasn't operating properly and they called me to change it of which they did.at the end of the contract I canceled because I wasn't satisfied about their service.then three months after my cancelation the called me and demanded I pay them.then I refused then they handed me.to nimble group.i then paid nimble group.provided them with settlement letter. I only paid just to keep them out of my life. They then went on to blacklist me.when their contract with me is settled and canceled.i requested my contract from them,they refused to give it to me.i requested voice recordings,they also refused to give.always excuses.please beware before u decide to use their services. Regards george in rustenburg.

0
Replies (2)
Cartrack
Cartrack's reply29 Jul 2025, 15:18
Official
Good day George,
 
Thank you for contacting Car track and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.

Kind regards
The Cartrack Team
GS
George S's update05 Aug 2025, 07:41
Reviewer Update
Hi cartrack team
Im writing this review again,I'm still not satisfied.i had a call from one of ur team member teboho mohono.i asked for simple things my contract that I had with you,statement and extension of a contract that he claimed I made.he promised to send them the following day.still he did not do as promised. I called in yesterday but still not assisted with those documents. Please anyone willing to assist from your team I'll be very happy.