BAD SERVICE, MANIPULATING, ********L STAFF

I am so tired...

On Friday 2 October I received a call from Jody in scheduling department giving me two options after my first review on HELLO PETER: the first was to replace my unit and the second was to cancel my service! I took the first option of a new device, for already having so much problems with the current device! A technician by the name of SOLOMON came out and worked on my vehicle, only to find out that MY DEVICE WAS ONCE AGAIN ONLY REPAIRED NOT REPLACED ON INVOICE WITH A NEW DEVICE AS PROMISED BY JODY, MY VEHICLES WIRES ARE HANGING LOOSE FROM WHERE THE TECHNICIAN WAS WORKING AND NOW MY ALARM SYSTEM IS MALFUNCTIONING WHERE BEFORE IT WAS WORKING... I CAN NOT GET HOLD OF JODY, NOR IS SHE RETURNING MY PHONE CALLS AFTER TRYING NUMOROUSELY... PLEASE HELP GUYS I CAN NOT KEEP DOING THIS JUST WANT EVERYTHING TO BE IN WORKING CONDITION FOR I AM PAYING FOR IT AFTER ALL!

PLEASE HELP...............................................................................................................................................