HK
Human K
1 reviews | Active since Jul 2022
27 Jul 2022, 15:19
Bad service, hidden costs. Stay away.
Really bad service. After a year I get phoned and asked to pay R30 a month extra or something for a warranty. While still speaking to the lady she puts the phone down. I can get a tracker for free from my current insurer but I'm stuck on a contract for three years with these guys. Never should have signed up. Very disappointed.
I logged a ticket on their website more than a month ago but I year nothing back. Sent something like 20 e-mails. Even tried their CEO escalations thing. Had to waste my own airtime and phone in.
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Replies (1)Cartrack's replyOfficial
27 Jul 2022, 15:29Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply27 Jul 2022, 15:29
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
