NM
Nontokozo M

1 reviews | Active since Mar 2020

31 Aug 2023, 13:18

Bad service from Nadia at accounts department rude and condescending nxa

I would like express my disappointment in your agent called Nadia or whatever she is rude, impatient and doesn't deserve to work in a call Centre clearly she has no intention to assist client, i called to enquire needing infor about the referal promo she was inpatient when i asked her to please explain she was like exactly what i said talking to me like im her damn child, i requested to talk to her Supervisor before i could even finished she had already transferred which by the way iv been holding on the line for the so called Supervisor. My first time to actually experience such disrespect, i always call cartrack and be assisted professionally so im soo disappointed you tell you Agent NADIA shes needs to look for another job clearly shes not for the people, i would actually rate her - 0 for her ****** nasty service nxaa how dare she😑😑😑😑😑 i pay for my service as if shes doing me a favour yeerrr, yol better sort ypur agents out.

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Replies (1)
Cartrack
Cartrack's reply31 Aug 2023, 13:45
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team