BAD SERVICE FROM CARTRACK

BAD SERVICE FROM CARTRACK I SD Mokoena took a car tracker from cartrack on the 17 of June 2022, I had to test that the unit is still working every quarter. I also feel that they were putting the liability of the tracker on me, This are the dates that I did the test on the 12 October 2022 on the 18th of January 2023 on the 8th of March 2023 Then on the 3th of June 2023 the car was ****** at mall after an hour when I came out, I immediately reported the car ****** to the tracking company. I was informed that they are looking for the car until today and I was informed they will not pay for the car because I didn’t test the car at the correct month and date and I can take them where ever I want they will not pay. I feel that I was taken for a ride as they claim that I didn’t test the device correctly, even in that case that was 2022.