TW
Timothy W
1 reviews | Active since Jun 2023
25 Mar 2025, 11:26
Bad service from cartrack
Don't have a cartrack installed on your vehicle. After the 12 month warranty is up , you are expected to pay for them to replace their faulty units. This unit has already been replaced and this new one is also faulty. When I called them and asked where my bike is standing, they told me it's at my house. My bike was actually with me at work in a totally different suburb
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Replies (2)
Cartrack's replyOfficial
25 Mar 2025, 12:00Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply25 Mar 2025, 12:00
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
TW
Timothy W's updateReviewer Update
25 Mar 2025, 12:29You need to replace this faulty unit at your own costs. I refuse to pay for something that is not working and that needs to be rebooted every 2 weeks
TW
Timothy W's update25 Mar 2025, 12:29
Reviewer Update
You need to replace this faulty unit at your own costs. I refuse to pay for something that is not working and that needs to be rebooted every 2 weeks