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Ntomkayise

1 reviews | Active since Jun 2026

08 Jun 2026, 08:41

BAD SERVICE

Now it makes sense why we’re getting ****ty service from the agents, it’s because the team leaders are toxic to the agents because of the pressure they get from management and guess who suffers at the end of the day, clients and employees. I still haven’t received feedback on why when I had an emergency the recovery team never contacted me. I’ve been with car track since 2020 and I had an emergency for the first time, I never received assistance! Let me review my contract and cancel this nonsense.

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Replies (1)
Cartrack
Cartrack's reply08 Jun 2026, 08:50
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team