Bad Service, Emotinal Abusive misconduct
I’ve been having issues with Cartrack trying to debit my account on the days that we didn’t agree on and that accumulates bank charges.
It doesn’t matter how many number of calls and arrangements we agree ON but they never stick to that arrangement. I just changed my banking details and gave them new ones and we agree on debiting my account on the 15th but here we Go they just tried to debit my account today when theres no money yet in this new account.
This is wrong and I believe a bring or misconduct of some sort and it needs to stop.
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Replies (2)
Cartrack's replyOfficial
31 Dec 2024, 23:30Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply31 Dec 2024, 23:30
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
's updateReviewer Update
01 Jan 2025, 08:53This is absolutely bull****. The agreement was to debit on the 15th but you’ve tried to debit my account twice in 1 night and that’s has accumulated R300 of bank charges. This has been going on for too long and it is totally unacceptable.
I’ve never ever had such an experience, by the time it’s my debit order day maybe about 8 debit unsuccessful debit orders could’ve been submitted and that puts me deeper in the minus on my account so now how will I be able to pay th R300 on top of the minus +R1000 in bank charges.
I only have 8 months to go with this contract but I’m damn sure cancelling it as soon as I can.
I’ve never ever had such an experience, by the time it’s my debit order day maybe about 8 debit unsuccessful debit orders could’ve been submitted and that puts me deeper in the minus on my account so now how will I be able to pay th R300 on top of the minus +R1000 in bank charges.
I only have 8 months to go with this contract but I’m damn sure cancelling it as soon as I can.
's update01 Jan 2025, 08:53
Reviewer Update
This is absolutely bull****. The agreement was to debit on the 15th but you’ve tried to debit my account twice in 1 night and that’s has accumulated R300 of bank charges. This has been going on for too long and it is totally unacceptable.
I’ve never ever had such an experience, by the time it’s my debit order day maybe about 8 debit unsuccessful debit orders could’ve been submitted and that puts me deeper in the minus on my account so now how will I be able to pay th R300 on top of the minus +R1000 in bank charges.
I only have 8 months to go with this contract but I’m damn sure cancelling it as soon as I can.
I’ve never ever had such an experience, by the time it’s my debit order day maybe about 8 debit unsuccessful debit orders could’ve been submitted and that puts me deeper in the minus on my account so now how will I be able to pay th R300 on top of the minus +R1000 in bank charges.
I only have 8 months to go with this contract but I’m damn sure cancelling it as soon as I can.