NZ
Nolitha Z

1 reviews | Active since Jan 2015

03 Nov 2024, 19:12

BAD SERVICE

Worst customer service ever. Painful 36 months of my life with cartrack. Don't take contracts with Cartrack

0
Replies (2)
Cartrack
Cartrack's reply04 Nov 2024, 07:26
Official
Good day,

Thank you for making us aware of this issue. Kindly accept our apology for the inconvenience. We will investigate and provide feedback as soon as we get clarity.

Kind regards
The Cartrack Team 

NZ
Nolitha Z's update04 Nov 2024, 09:23
Reviewer Update
After waiting for 14 days of them sending a Technician today was the day and their Technicial is late, HE comes at 08:30 instead of scheduled 08:00. After 10 minutes of waiting He leaves saying they are very busy I will have to re-schedule imagine. Cartrack does not care about their Clients mind You they deducted the call out fee about two weeks ago, and now just because His Technician came late and waited for 10 minutes they want ME to pay another call out fee. CARTRACK is ****