DL
Dewald L

1 reviews | Active since Jun 2018

08 Sept 2021, 15:58

Bad service

Cartrack was suppose to remove a device from a vehicle I have sold. Sad to say they took their time and the car found a new owner and left town.

Now they refuse to cancel my contract and expect me to honour my part of the deal whereas they want to walk away because of their incompetance... They also had the opportunity to install the same device in the new vehicle, but they also failed to do so... Be carefull in your dealings with them as they are only intersted in taking yiur money and not at all interested in customer service...

0
Replies (1)
Cartrack
Cartrack's reply08 Sept 2021, 16:19
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team