BAD SERVICE!!!!! Cartrack!!!!

We requested for a DMRE on the 9th of January. We were informed that the DMRE fees will be deducted from our account. The deduction was made with an SMS stating we were in arrears with the DMRE amount. After this we did not hear back for arrangements for the DMRE. We contacted the call centre yesterday and was informed that there is no arrears on the account as mentioned in the SMS. We were informed that multiple attempts was made to contact us with no success but no calls was received. An alternative number was given but still no contact received.

As a result of this we cannot use our vehicle for business since we can not track the movement. We are extremely annoyed and very unhappy with the service we are receiving.