DK
David K
1 reviews | Active since Dec 2016
16 Feb 2025, 11:46
Bad Service
I've recently had a malfunction on my app tracking my vehicle. Yes it has been resolved but i have not received any call or communication explaining how and why it happened. In the 3 years I've been with them there is no feedback yet if you're behind on payment they will not let you rest. 5 calls a day to catch up on payment but 0 calls for feedback after a complaint
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Replies (2)
Cartrack's replyOfficial
16 Feb 2025, 18:12Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply16 Feb 2025, 18:12
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
DK
David K's updateReviewer Update
16 Feb 2025, 18:52That's what you said on Friday and days later no feedback on the supposed investigation
DK
David K's update16 Feb 2025, 18:52
Reviewer Update
That's what you said on Friday and days later no feedback on the supposed investigation