WS
Willem S

1 reviews | Active since Mar 2018

02 Oct 2020, 08:46

Bad service

I gave Cartrack a call over a month ago to cancel my my contract by then just debiting money and the call is being cut-off

0
Replies (4)
Cartrack
Cartrack's reply02 Oct 2020, 10:27
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
WS
Willem S's update02 Oct 2020, 11:06
Reviewer Update
Thank you - I have logged a call and ask a manager to review the recordings of my telephone conversations with the consultant, so just awaiting feedback
Cartrack
Cartrack's reply02 Oct 2020, 12:38
Official
 Good day, 
Thank you for your feedback.  We are attending to this issue and will revert as soon as possible.

Kind regards 
The Cartrack Team 
WS
Willem S's update05 Oct 2020, 10:10
Reviewer Update
Good day - I just want to find out if there is any turn around time as I didnt get any feedback yet