SG
Shafieka G

1 reviews | Active since Dec 2024

21 Dec 2024, 07:11

Bad service

Good day,

When I took up the tracking services with cartrack, I was informed of a certain amount that will be paid every month and in the 'packagae' I'll receive smses everything my cars ignition is switched on and off.

Cartrack than started debiting ridiculous amounts from me and when I contacted them I was told that I am now paying for every sms received for my cars ignition going on and off WITHOUT them informing my prior to these changes. This is when I decided to cancel.

I cancelled my tracking services with cartrack in September 2024.

I received an email on Monday 30 September 2024 at 08:57 that as of October 2024 the tracking service will be cancelled.

Why am I receiving an invoice from car track on the 20th December for an amount to be paid.

I am not paying this amount.

0
Replies (2)
Cartrack
Cartrack's reply21 Dec 2024, 08:01
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
SG
Shafieka G's update23 Dec 2024, 13:49
Reviewer Update
My apologies, I selected the incorrect company.