HH
Hobbzin H

1 reviews | Active since Jun 2020

04 Nov 2020, 11:24

Bad service by CarTrack

CarTrack agents are selling tracking devices under false pretense. Was sold a cartrack device by one of their agents at a mall and was told that it was a month to month contract for R99 only to be told that the contract is for 36 months. I have sold the vehicle but Cartrack still wants me to pay for the tracking device as they say the contract is for 36 months. I have requested that they forward me the contract on numerious times but they have not. They have substiquently handed my account to a collections agent without even forwarding me a copy of the contract that they promised. My ID number is *** contact number ***

0
Replies (2)
Cartrack
Cartrack's reply04 Nov 2020, 11:34
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
HH
Hobbzin H's update19 Nov 2020, 07:00
Reviewer Update
Still have not received a copy of my contract or been contacted by CarTrack till today. Pathetic service all the time.