RK
Rezana K

1 reviews | Active since Apr 2021

08 Apr 2022, 18:02

Bad service , bad technician, bad everything !!!!

<div>My car track device has only been installed for a week now .. this is the second week , I’ve noticed my app and my car locations is not in sync . My car is constantly showing I’m at home whilst I’m out . When my car is parked it’s showing it’s active ! I’ve called Cartrack on Wednesday the 6th April 2022 . They said a technician will call me on Thursday or Friday . Both days have passed and no one has called me . I called them again today 8th April . They said they experiencing high call volumes . So if something happens to my car what will happen ? Who will be liable ! I was warned by many people to not choose Cartrack because this is the terrible service we get and look now I should have listened to them !!!&nbsp;</div>

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Replies (1)
Cartrack
Cartrack's reply11 Apr 2022, 10:38
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate this further and ensure that it is resolved. 

Kind regards 
The Cartrack Team