BAD SERVICE AT CAR TRACK UPINGTON!!

I LOGGED A CALL ON 30/4 WITH CAR TRACK AS WE BOUGHT A NE W VEHICLE FOR THEM TO SEND A TECHNICIAN FIRSTLY TO REMOVE THE DEVICE FROM THE OLD VEHICLE AND THEN TO INSTALL ON OUR NEW VEHICLE. NOTHING HAPPEND UNTIL THE 4/5 WHERE I HAD TO CALL THEM AGAIN. THEY ASSURED ME THE CALL IS LOGGED AND IT WILL BE DONE ON THE 5/5. WE WERE ASSISTED BY ERIC. AS THE OLD VEHICLE WERE ARE MERCEDES GARAGE WE HAD TO ENSURE AS PER ERIC THAT WE ALSO NEED TO BE AT MERCEDEZ GARAGE TO ENSURE ONCE THE DEVICE IS REMOVED IT CAN BE INSTALLED IN THE NEW VEHICLE. IT WAS ARRANGED BY ERIC THAT WE NEED TO MEET THE TECHNICIAN THERE 8HOO ON 5/5. ABOUT 9:10 WE WERE STILL NOT ASSISTED AND THERE STILL WAS NO TECHINICIAN ON SITE, SO I PHONED ONCE AGAIN, AND I WAS PROVIDED WITH THE TECHNICIANS DIRECT CELL NUMBER, I CALL HIM (TIAAN) AND HE ADVISED ME THAT HE WAS NOT AWARE OFF ANY CALL FOR US THAT HE HAD TO ATTEND TO. HE ASSSISTED US VERY QUICKLY TO GET HOLD OF CAR TRACK TO ENSURE A JOB CARD WAS MADE OUT AS THIS WAS ALSO NOT DONE B Y ERIC!! TIAAN WAS IN THE FACINITY AND HE ARRANGED WITH US TO REMOVE THE DEVICE AT MERCEDEZ AND THEN TO INSTALL THE DEVICE IN OUR NEW VEHICLE. WHEN I PHONED CAR TRACK AGAIN, I WAS ADVISED THAT NO DETAILS WERE CAPTURED AND NO JOB CARD WAS MADE. I PHONE ERIC SEVERAL TIMES ON 087 ********** ONLY TO BE ADVISED THAT IT WAS HIS OFF WEEKEND. SO WHEN ITS YOUR OFF WEEKEND YOU DONT GIVE CLIENT SERVICE???? I AM VERY DISSAPOINTED IN CAR TRACK AS THEY ALREADY TOOK THE R870 DUE FOR THIS SERVICE THAT I WAS SUPPOSE TO GET ON THE 3/5 DIRECTLY FROM MY BANK ACCOUNT BUT ONCE I EXPECTED SERVICE FROM THEM " ITS AN OFF WEEKEND" UPINGTON CAR TRACK SUCKS!!!! I WILL NEVER DO ANY BUSINESS THROUGH THEM EVER AGAIN. TIAAN YOU ARE A STAR AND YOU DESERVE THE SALARY OF ERIC AS HE IS USELESS AND NO GOOD TO ANY COMPANY.!! THANKS CHRISTA SILVER ********** 244.