TM
Thapelo M

1 reviews | Active since Mar 2025

04 Mar 2025, 13:17

Bad service and *****ulent and money reaper ****

They are “NONSENSICALLY MAD AND INSANE “ if they don’t debit twice to my acc they say I owe them even if o how them Perot that they debited if one does not change a debit date they send u endless emails that u owe them that’s B*** coz after u speaking to this one agent they will tell ya different story them when u try to explain someone will say it was not me whom you spoke to and u have to explain and they keep on changing their consultants like a per of socks in seconds u would think they are being more people to work and say different things, They said Cartrack owes me and I can Authorise it for Next month and I said no what’s the use since u will debit my acc also and I ask another to check if Cartrack owes me and she said no ,on the system it says they don’t owe me and sometimes someone will send u an email and text that ya monthly payment was taken pls say yes to debit now and on the very same hour u call to enquire then someone says no they are wrong I payed u don’t pwe and they will apologise and like what the h***

They like to apologise and I don’t need ya apology and infact I don’t need anything from u hope some other people can see this

My advice pls find ya see a different Cartracking company that’s gonna meet your need not this one with a black and Orange colour logo they are very bad and worse in costumer services they even take long to respond

I once had a problem with my batter and needed their help in roadside assistance since am also covered for it tthey took long to respond and I was helped by my insurers and when they called I told them no leave it u took ya time and I called my insurance and they called while I was on a call with my insurance and I got service from my insurance not Cartrack whereas they promise u heaven and earth which they don’t have and won’t ever have

If zero was there I was gonna put million zeros

They are *****ulent and reaping money and end up saying “ sorry” and That makes me even more angry coz they doing it month to month

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Replies (1)
Cartrack
Cartrack's reply04 Mar 2025, 13:20
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team