BAD SERVICE AND RUDE AGENTS

took out contract yesterday at 9am all was concluded in 15 minutes. One of my conditions was I needed tracker fitted 15/01/24. The agent said I would receive a call as soon as I conclude the contract that was done. Afterwards a received a call from the another agent from Cartrack and requested my address I gave to him, and he said that the branch will get in touch with me, I said thank you. He than called me again offering me insurance, I said to him I told the 1st agent that I don't want to be contacted for anything other than the tracking unit, he got angry and dropped the phone in my ear. That how rude these agents are. 4 hours went by no call, I than used my money to call cartrack, only to pushed from pillar to post and eventually some said they can only install the unit today, and I said this was not good enough, why was I not told of this earlier, so modus operande is sign you than they just leave you in limbo. the service is horrible. I am disgusted and would not recommend this business to anyone. I requested my contract to cancelled immediately, the lady from customer service who helped refused to send me reference number nor a confirmation email that my contract has been cancelled. This service appalling and disgusting. FOR THAT MATTER THEY DID NOT EVEN SEND ME MY CONTRACT ON EMAIL AFTER IT WAS ACTIVATED.