TT
Thando T

1 reviews | Active since Dec 2024

20 Dec 2024, 12:05

Bad service and no assistance

This company is the worst. Firstly their technician messed my car during the installation process and left my car with the power steering light illuminating. His manger also failed to fix it and he messed up my central lock system. Additionally the senior technician came to inspect the car and he failed to fix it and when I ask for a constructive report he told me that google says the illuminating light is not caused by the tracking unit and when I call the head office I’m being transferred from pillar to post and even put on hold for 30 minutes at times

0
Replies (1)
Cartrack
Cartrack's reply20 Dec 2024, 14:06
Official
Good day,

Thank you for taking the time to rate our service and give us feedback. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team