Bad service and multiple debit orders

Multiple debit orders

I have joined car track around December 2018, they came and fitted my tracker and everything went well. we agreed on amount of R129 for premiums, R83 prorata and debit date of 25th of every month on 13 of December 2018 they deducted R83 "for " pro rata" of which it was suppose to be deducted on 14th Dec 2018 as agreed. Then on 20th of Dec 2018 R129 was deducted instead of being deducted on 21st of Dec 2018, then in January 2019 on 25th R129 was deducted as normal, later that same week I received an sms saying I'm owing R212 I called call centre they couldn't explain were is this R212 coming from then I sent them my bank statement showing money was paid to car track afterwards I told them to take that R212 on 25th February 2019 then they did deduct in Feb 25th 2019 today its 1 March 2019 I received an sms from my bank saying R50 was deducted from my account to car track when I called them I told that its for penalties of late payment what the hell is going on with this car track company its a total reap of company