bad service and ****mers

I had a 3 years contract with car track from 2018, in 2021 my car broke and was not working for more than a year and half. 2022 I requested to cancel a contract with them as my 3 years contract was gone and I had month to month contract with them as per their explanation. they rejected my request saying I have a contract with them. when I requested them a copy of contract they said it expired and they thought I had 1, that was 4 months after declining my cancellation and I have reversed DO coming to my bank account. in Nov 2023 they debited R500 from my account and again Dec 14th R108 which added up to the amount they saying I owe them. The contract was cancelled in September 2023 however they did not wanted to cancel the debt for months I reversed after they declined my cancellation. I have been trying to apply for cellphone contract and I was declined only to find out that they have hand me over even after debiting my account they did not update my status on credit bureau. please ask them to update my statius with immediate effect. I have all mails from the date I requested cancellation untill the day they cancelled and proof of amount debited in my account. I would like to warn new car owners to never take a contract with Car track, they are ****ers and ******* who only care about themselves and their business not their customers, how can you want me to pay for the car that i had send a proof that is is damaged and being parked for almost 2 years. and worse part is that during lock down they could not even assist in confirming where my car was parked for 3 days, they only came back after 3 days.