Bad service and faulty units

I would advise anyone to not take up a contract with Cartrack.

I called them last year June looking for a tracking device with a panic button. The device was installed but the panic button kept on breaking. I then called them numerous times to sort this. They sent technicians a few times to sort this issue out but never worked. Finally, when the manager from Pretoria was sent, he replaced the unit and told me that the unit could be tracked but had issues with the panic feature. I expected them to reimburse me all the months that I was paying for services that were not being rendered to me.