RH
RG H
1 reviews | Active since Jan 2020
16 Oct 2025, 11:29
Bad service and ******* deduction
I get debited 2 days after each other (30 Sept25 and 2 Oct25), I reverse the second one as the first was successful Now I am being charged a penalty for reversing the ******* second debit order and getting demand letters and calls
I have cancelled my tracker but now also have to pay full month for a pro rata use until unit is disconnected
Helpful (0)
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Replies (2)
Cartrack's replyOfficial
16 Oct 2025, 11:31Good morning,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply16 Oct 2025, 11:31
Official
Good morning,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
RH
RG H's updateReviewer Update
16 Oct 2025, 14:38The investigation has been ongoing since 3 Oct25 with at least 5 calls a day demanding payment for Cartrack's mess up on double debit order, seeing is believing
RH
RG H's update16 Oct 2025, 14:38
Reviewer Update
The investigation has been ongoing since 3 Oct25 with at least 5 calls a day demanding payment for Cartrack's mess up on double debit order, seeing is believing