BAD SERVICE AND COMMUNICATION

I am busy experiencing the worst service from CarTrack. On Tuesday, 27 May 2025 I called them and log a de-install and re-install. The lady booked me for today, 03 June 2025 I've decided just to call them on Monday, 02 June 2025 to make sure everything is still in order. Just to find out, she has the re-install address wrong. After 15mins and 39 sec on the phone with them, she assured me that CarTrack's installation department will give me a call to confirm the re-install address. I’m still waiting for that call. Ons Tuesday, 03 June 2025 the de-install and re-install must (have) take place. I got a call from the installation department on Tuesday, 03 June 2025 at 09:59 AM asking me, when will I be at the Durbanville office for the re-installation?! Never have I said I am coming to their office. After another 38 mins and 27 secs on the phone with them, they assured me the de-installation will take place at 12:00 PM on Tuesday, 03 June 2025. It is now Tuesday, 03 June 2025 16:40 PM and no one has shown up?! I AM SPEACHLESS!!!!! What more can I do for service from them. Its not like I can opt out of my contract because my 5 years is not over yet. I WILL NOT RECOMMEND CARTRACK TO ANYONE!