Bad service, all they care about is debit orders for job not done

If there was a negative star I would choose one.

My car was ****** in January 2022 and cartrack never gave me any feedback about the recovery. I had to keep asking for feedback but with no answers, they refused to honor their promises of paying the R150k for not being able to recover.

They then debited my account for the month of February which they did not do any service for tracking. Their call Centre is useless and the accots department does not even know how to handle the matter all they care about its the debit order.

I want nothing to do with cartrack as they failed to do their work and keep their promise, they are now threatening to take me to Viljoen Attorneys for not paying my February debit which there was nothing for them to track.

Pay me my R150k and stop advertising false information to us.