ER
Elisa R

1 reviews | Active since Jun 2022

15 Oct 2024, 04:52

Bad service

Hi guys I got call from cartrack last week the told they are coming to install cartrack yesterday where they pop diesel ⛽ that small door was opened I ask drive he told those people who we're installing track is them I call customer service and the lady was so rude she told me she don't understand my language but she black like me she told me she will organization someone to call me back she never show the importance why I can you can't leave that thing open if someone pop something to damage my car who will be reasonable for the damage cartrack pls fix that diesel cap pls.or I will take this matter to legal department your staff I'm not happy they they handle us they got paid because of us. They should make sure we received the best service and I was using my airtime why she didn't transfer me. Elisa oumakie Raleting *** and technician siphiwe code CTOT477

0
Replies (1)
Cartrack
Cartrack's reply15 Oct 2024, 06:51
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team